As part of NBT Bank's fraud protection program, we monitor debit card usage to detect unusual transactions at point of sale terminals. To ensure debit card transactions are not blocked while you are traveling, please submit the form below. Call us at 800.NBT.BANK (1-800-628-2265) if you have any questions.
This form should only be completed for NBT Bank Debit Cards.
Please Note: As of the departure date specified above, you are notifying NBT bank of your travel itinerary. Please note, it is important to be specific about the country/countries that you are visiting, dates you will be leaving and dates that you will be returning. This allows us to better assist you by allowing purchases out of this/these areas to be processed. If you are traveling out of the country, your NBT bank debit card will be notated in reference to your travel plans. As an NBT bank customer, you will continue to be monitored by our fraud monitoring service and may receive a phone call while you are traveling to determine the validity of purchases made out of these/this country/countries. For your security, you should be sure that all of your contact information is up to date. As always, all lost debit cards should be immediately reported to a customer service representative at 1-800-628-2265.